Frequently Asked Questions
Everything you need to know about your Pixie La Bella beauty journey.
When will my order arrive?
Standard shipping typically takes 3-5 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
Are Pixie La Bella products cruelty-free?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and are never tested on animals.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return lightly used products for a full refund, excluding shipping costs.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times for international orders are calculated at checkout.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team.
Are your products safe for sensitive skin?
Our formulas are designed with high-quality ingredients suitable for most skin types. However, we always recommend performing a patch test or consulting the full ingredient list on each product page.