Returns & Exchanges
At Pixie La Bella, we want you to glow with confidence; if you are not completely satisfied with your purchase, you may return eligible beauty products within 30 days of delivery. Please ensure items are unopened and in their original packaging to qualify for a full refund or exchange.
Initiate Your Request
Log into your Pixie La Bella account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack with Care
Securely place the unused items in their original boxes, ensuring all protective seals are intact, and include your printed return authorization slip inside the package.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 days of starting your request.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing